Discover Unparalleled Elegance in Travel
Introducing the epitome of travel luxury and innovation – the Wide Handle 20 Inch Carry-On Trolley Case. Crafted for those who seek both style and durability in their travel accessories, this suitcase combines the latest in luggage technology with an eye-catching aesthetic. Whether you’re jet-setting across the globe or embarking on a weekend getaway, this trolley case is your perfect travel companion, offering unmatched elegance and performance.
Exceptional Features
- Robust Construction: Featuring a 3rd generation Aluminum frame paired with top-quality PC material, this suitcase stands out for its high quality, elegance, and durability.
- Premium Zipper: Equipped with a top-quality zipper, ensuring smooth and reliable usage every time.
- Revolutionary Spinner Wheels: Hollow wheels offer a quieter, more elegant glide.
- Wide Design Telescopic Handle: An attractive wide design aluminum alloy telescopic handle provides a comfortable grip and effortless maneuverability.
- High-Quality Performance: Strict production processes and high QC standards guarantee outstanding performance and durability.
Why Choose Our Suitcase?
Our suitcase is not just a piece of luggage; it’s a statement of style and reliability. This carry-on trolley case is best used for both short trips and long vacations, designed to cater to the needs of both men and women. Its unique features, such as the noise-reducing spinner wheels and the wide handle design, set it apart from the competition. Additionally, the commitment to customer satisfaction is evident with a 3-year warranty and a 15-day no-reason return policy, ensuring a risk-free purchase.
Make Your Next Journey Unforgettable
Upgrade your travel experience with the Wide Handle 20 Inch Carry-On Trolley Case. It’s more than just luggage; it’s a travel companion that stands by your side, reflecting your taste for luxury and your demand for quality. Order now and embark on your next adventure with confidence and style!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of illustrina.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://illustrina.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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