Discover the Future of Audio
Step into a world where technology and design meet perfection. Dive deep into immersive sound experiences whether you’re jamming to your favorite tunes, gaming with friends, or simply enjoying a podcast. With our advanced Bluetooth 5.0 wireless earbuds, your audio adventure awaits.
Features to Elevate Every Moment
Outfitted with the cutting-edge Bluetooth chip solution, these earbuds ensure stable signals and crystal-clear sound quality without attenuation. Plus, with smart touch control, every command is right at your fingertips, from adjusting volume to changing tracks. No more fumbling around with your device; control is effortless and intuitive.
Unbeatable Comfort & Fit
Finding the right fit shouldn’t be complicated. With three different sizes of ear tips, these earbuds effortlessly adapt to most ear canals, promising a snug and comfortable fit. Accompanied by a silicone case that complements the wireless headphones, you’re in for an experience of sheer comfort.
Quick Charging, Long-Lasting Play
No need to wait endlessly for your earbuds to charge. With fast charging capabilities, a mere 10 minutes can deliver up to 1.5 hours of playback. And if that’s not enough, the portable charging case can extend this up to a whopping 20 hours. Keep the beats going all day, every day.
Benefits You’ll Love
- Instant auto pairing ensures your device connects seamlessly.
- LED digital display keeps you updated on battery levels.
- Choose from 5 vibrant colors to match your unique style.
- Guarded against splashes and sweat for worry-free use.
- Active Noise-Cancellation for uninterrupted listening.
- Apple Siri Support for voice-controlled convenience.
When to Use?
Perfect for gaming sessions, daily commutes, intense workouts, outdoor adventures, or focused study times. Basically, wherever life takes you, these earbuds are your ultimate audio companion.
What Sets It Apart?
It’s not just another pair of earbuds. It’s an experience. From the futuristic texture of the translucent charging case to the impeccable sound quality, every detail has been meticulously crafted for discerning audio enthusiasts.
Ready to Uplevel Your Audio Game?
Don’t settle for ordinary. Elevate your audio experiences with the Bluetooth 5.0 Wireless Earbuds. Order yours now and embrace the future of sound.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of illustrina.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://illustrina.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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