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Handmade Ceramic Mug

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Product Description

Discover the charm of handcrafted elegance with our Handmade Ceramic Mug

This adorable coffee cup combines artistic craftsmanship with modern Nordic design, making it the perfect addition to any kitchen or dining space. With its soothing beige and blue hues, this mug adds a touch of serenity and style to your daily coffee, tea, or milk experience. Perfectly suited for a cozy morning at home or a relaxed tea break, it elevates your beverage routine into a delightful ritual.

Product Features

  • Handmade Craftsmanship: Each mug is meticulously crafted by hand, ensuring a unique touch and high-quality finish that stands out from mass-produced items.
  • Elegant Design: The modern Nordic style features a minimalist yet chic combination of solid beige and blue, seamlessly fitting into any home decor theme.
  • Versatile Use: Ideal for enjoying your favorite coffee, tea, juice, milk, or water, this mug adapts to all your beverage needs with ease.
  • Eco-Friendly Material: Made from eco-friendly ceramic, this mug supports sustainable living while offering a durable and stylish option for everyday use.
  • Unique Color Variation: Please note that due to the handmade nature and monitor differences, slight color variations may occur, adding to the mug’s unique charm.

Product Benefits

  • Handcrafted Uniqueness: Each mug is a one-of-a-kind creation, giving you a personal and distinctive piece of art to enjoy with every sip.
  • Stylish Decor: The Nordic-inspired design enhances your kitchen or dining area with a touch of sophistication and modern elegance.
  • Comfortable Grip: The well-designed handle ensures a comfortable hold, making it easy to savor your favorite beverages.
  • Durable and Reliable: Crafted from high-quality ceramic, this mug is built to last and withstand daily use while maintaining its elegant appearance.
  • Perfect Gift: With its unique design and handmade charm, this mug makes a thoughtful and memorable gift for friends, family, or anyone who appreciates fine craftsmanship.

Why Choose Our Handmade Ceramic Mug?

Indulge in the perfect blend of artistry and functionality with our Handmade Ceramic Mug. Whether you’re treating yourself to a morning coffee or searching for a special gift, this mug’s unique design and superior craftsmanship make it an exceptional choice. Its versatile use and eco-friendly material ensure that it is not only a beautiful addition to your drinkware collection but also a sustainable choice. Enhance your beverage experience with a touch of Nordic elegance—order yours today and enjoy a daily dose of style and comfort!

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-25 Business days
Asia 5-20 Business days
Africa 5-25 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of illustrina.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://illustrina.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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