Overview
Discover the ultimate play station for your feline friend! Our Pine Wood Cat Scratcher Tower with Interactive Turntable Balls combines sturdy design, engaging features, and multi-functional scratching solutions to keep your pet happy and active. Crafted from premium pine wood, this scratcher is not only durable but also a stylish addition to your home decor.
Product Features
- Constructed with high-quality pine wood for durability and stability.
- Features multiple tiers and sizes to accommodate cats of all sizes and ages.
- Incorporates interactive turntable balls that captivate and stimulate your cat’s hunting instincts.
- Includes a natural sisal-covered scratching board to promote healthy claws.
Benefits
- Keeps your cat entertained for hours, reducing potential boredom and destructive behavior.
- Helps maintain and nurture natural scratching habits, safeguarding your furniture.
- Compact and efficient design suitable for various room sizes.
- Easy to assemble with a sleek design that fits seamlessly into your home environment.
When to Use
Perfect for everyday use, this cat scratcher tower is ideal for cats that enjoy scratching, climbing, and playing. It’s particularly beneficial for indoor cats, providing them with essential physical activity and mental stimulation. Whether your cat prefers morning stretches or evening play sessions, this tower is a wonderful outlet for their energy and curiosity.
What Makes Our Product Special?
Our Cat Scratcher Tower stands out due to its eco-friendly pine wood construction and interactive elements that mimic natural behaviors. The turntable balls add an extra layer of fun, engaging even the most inactive cats. Not only is it a tool for play, but it also serves as a practical piece of furniture that supports the well-being of your cat.
Get Yours Today!
Don’t miss out on the opportunity to enhance your cat’s life. Order the Pine Wood Cat Scratcher Tower today and watch your beloved pet enjoy countless hours of fun and relaxation! It’s more than just a toy; it’s an investment in your cat’s health and happiness.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of illustrina.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of illustrina.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://illustrina.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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